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Kitchen & bathroom replacements

Supporting investment in your housing stock

Component Replacement Programmes

Current significant investment is being undertaken to replace kitchens and bathrooms to comply with the component renewal dates outlined in the decent home’s standard.

Many housing providers have initially improved their homes, but time is fast approaching where these components require replacement.

Working Together

Certus is experienced in undertaking large component replacement programmes. These primarily concentrate on kitchen and bathroom replacements. However, these can include upgrade of associated components such as electrical rewiring and heating upgrades.

We understand that kitchen and bathroom replacement programmes are usually undertaken whilst the customer remains in the property. As a result, the method in which works are undertaken and the support and information provided are essential for success.

A Complete Service

We have a dedicated project, installation and customer liaison team who are able to support our clients throughout the process, including:

  • Arranging initial surveys
  • Taking customer choices
  • Preparing the customer for the works, including making provisions for elderly and vulnerable clients
  • Support throughout the installation, including responding to concerns or complaints
  • Undertaking the works within agreed programmes and timescales
  • Supervision to ensure the works are completed to the right standard
  • Completing sign off of the property and responding to issues during the defect period

Safeguarding is always a priority and Certus employees undertake regular training. We tailor our approach and policy to align with our customers.

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