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How We Work

Local People, Professional Results

Community Driven

At Certus Construction Services, as a proud family-owned business with over 50 skilled employees, we combine strong values, expert knowledge, and a local focus to deliver construction solutions you can trust.

Every project we undertake is driven by our commitment to quality, safety, and customer satisfaction. We focus on employing local people and developing future talent through our apprenticeship programmes, we not only deliver great results – we help build stronger, more resilient communities.

Focus on Partnering

We pride ourselves on developing strong, long-term relationships with our clients. Many – including Local Authorities, Housing Associations, insurance companies, and loss adjusters – work with us repeatedly because they trust us to deliver.

Our focus is on building partnerships based on quality, consistent performance and a genuine local commitment.

Certus project manager studying a tablet
Certus worker planning on computer
Certus workers in front of a scaffolded house

OUR CORE VALUES

Direct Employment of Tradespeople

Certus employ its own workforce directly, ensuring that experienced and qualified tradespeople provide great service to our clients. We are committed to supporting the communities in which we work.

Local Team

We operate throughout the North of England, with a strong commitment to employing local talent for local projects. We firmly believe in the economic and social benefits of supporting local employment, and we take pride in contributing to the communities in which we work.

Doing What We Promise

We are dedicated to delivering on our promises, whether it’s meeting deadlines, staying within budget, or maintaining quality. We also recognise that challenges can arise, our approach is to address them together, working as partners to find solutions.

Understanding the demands of social housing insurance reinstatement disabled adaptations

Dealing with Backlogs and Managing Surges

We understand the pressures housing providers are under when dealing with backlogs of repairs and we have experience delivering reinstatement works at times of surge.  We collaborate with clients to prioritise key projects, ensuring clear communication and managing expectations around timelines. Our in-house team and local supply chain help us respond quickly to meet demands.

Managing Budgets

Certus understands the pressures clients face when delivering services within tight budgets. We have experience working with national housing rates and schedules, and we finalise provisional sums quickly to provide clarity on final costs.

Respecting Homes & Belongings

Certus has experience working in both occupied and vacant properties, ensuring that residents’ belongings are properly protected. Our team takes extra care to set up the necessary protections, and our customer service team checks if any adjustments are needed when working in the homes of elderly or vulnerable clients.

Delivering High Standards

At Certus, we are proud to employ a team of qualified and experienced tradespeople dedicated to delivering quality workmanship on every project. We take a proactive approach to quality management, with structured processes in place to ensure work is completed right the first time. This focus helps minimise disruption, reduce defects, and maintain our strong reputation for reliability and customer satisfaction.

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